20% off your very first purchase, use promo code: belle fashion

FAQ

1. How long are shipping times?

Your product will ship within two days of your order, and then take up to two weeks to reach your doorstep. 

2. Whats your return policy

Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell us what went wrong, send along a pic and we'll give you your money back in full. Then, if possible, you can donate the product to a local charity or recycle it.

3. Can I cancel my order?

Cancellations are possible if you do not receive your package within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancellation. So if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.

4. What happens if I receive the wrong order?

If there's an issue with your order -- if it's the wrong size, wrong colour, defective or otherwise not exactly what you wanted -- then simply notify us, and we'll give you a refund. You wont be asked to ship the product back to us.

5. Do you offer exchanges?

We do not offer exchanges. However if for any reason you didn't get the exact product you expected, just let us know and we'll get you a new one.

Loading...